Privacy policy

PRIVACY POLICY

1. Data controller

The person responsible for the processing of personal data collected through this website is:

Responsible: UNNIC SALUD Y BIENESTAR S.L.
VAT NO: B26663138
Address: Calle Castell de Castells, 14 - Loc 4, 03015 Alicante
Telephone: +34 687 904 095
Website: unnicsalud.es
E-mail: contacto@unnicsalud.es
Data protection contact / DPD: contacto@unnicsalud.es

2. Purpose of processing

The personal data provided through the forms on this website will be processed for the following purposes:

• Manage requests for information.
• Contacting the user to resolve queries.
• Manage requests for appointments.
• To inform about treatments, services or specialities requested by the user.
• To make communications related to the submitted request.

In the event that the user provides health-related data in the message field or other sections of the form, such data will only be processed in order to be able to deal with your request correctly and to guide communication with the clinic.

3. Personal data processed

The following data may be processed through the forms on the website:

• Name.
• Surname.
• Telephone.
• E-mail.
• Speciality or treatment of interest.
• Message sent by the user.
• Any additional data provided voluntarily by the user.

It is recommended that unnecessary medical information is not included in the form. The medical, dental or health assessment should be carried out, if necessary, by qualified professionals in consultation.

4. Legal basis for processing

The legal basis for the processing of personal data is the consent of the user, granted by sending the form and the express acceptance of the Privacy Policy.

In the event that the user provides data relating to his or her health, the legal basis shall be the explicit consent given by the user himself or herself to process such data for the purpose of handling his or her request.

5. Data retention

The personal data will be kept for the time necessary to process the request made by the user and, subsequently, for the legally required periods in order to attend to possible liabilities.

When the data is no longer required for the stated purposes, it will be deleted or blocked in accordance with the applicable regulations.

6. Communication of data to third parties

Personal data will not be transferred to third parties, except when legally required or when necessary for the provision of services related to the management of the website, hosting, maintenance, email, forms or tools necessary to meet the request.

Providers who may have access to personal data shall act as processors and shall provide adequate guarantees of compliance with data protection regulations.

7. International data transfers

No international data transfers are foreseen. In the event of using tools or providers that may involve international transfers, the guarantees legally provided for by the regulations in force shall be adopted.

8. User rights

Users may exercise their rights of access, rectification, erasure, objection, restriction of processing and portability by sending a request to:

contacto@unnicsalud.es

The request shall clearly indicate the right to be exercised. If necessary, documentation may be requested to verify the identity of the applicant.

Likewise, the user has the right to lodge a complaint with the Spanish Data Protection Agency if he/she considers that the processing of his/her personal data does not comply with the regulations in force.

9. Truthfulness of data

The user guarantees that the data provided are true, accurate and up to date. The user shall be liable for any damage or harm that may arise from incorrect, false or out-of-date data.

10. Data security

UNNIC SALUD Y BIENESTAR S.L. will apply the necessary technical and organisational measures to guarantee the security of personal data and avoid its loss, alteration, unauthorised access or improper processing.

11. Health data

Data relating to health are considered specially protected data. Therefore, they will only be processed when the user provides them voluntarily and gives their explicit consent to process their request for information or appointment.

The information submitted through the form is not a substitute for a face-to-face medical, dental or health consultation and does not constitute a diagnosis, prescription or clinical assessment.

12. Changes to the Privacy Policy

UNNIC SALUD Y BIENESTAR S.L. reserves the right to modify this Privacy Policy in order to adapt it to legislative, technical or operational changes in the website.